Consumer/Home Charger FAQ’s

Model Names – EVSE, iEVSE, Home, Home 50

Yes, the charger will still charge your vehicle.

The app will continue to function through October 2025.

We are working on providing other options and will post updates as we have them.

If you have not submitted your rebate yet, contact the rebate or incentive provider directly.

If you recently placed an order on our website, but the charger has not shipped, you will be contacted to decide if you still want the charger.


Commercial Account FAQ’s

Model Names – EVSE, iEVSE, iEVSE 32, iEVSE 40, EVC50, EVSE 50, Max 80, DC Fast Chargers, Accessories

Yes, the charger will still charge an EV.

Yes, but the access control features will no longer work after October 2025.

We are looking for a new network host and will provide more information here. The EvoCharge network will be supported through the end of October 2025.

We are looking for a new network host and will provide more information here that will allow you to work with them directly in redirecting the station. The EvoCharge network will be supported through the end of October 2025.

Yes, those chargers will continue to be supported by those networks.

If you have placed an order that has not shipped, the order will be cancelled.

If you purchased an extended warranty, we will not be able to refund it.


Miscellaneous FAQs

If you have not submitted your rebate yet, contact the rebate or incentive provider directly.

Resellers – We cannot accept any returned inventory, we recommend that you note that product support and services from EvoCharge will no longer be available. We cannot accept future orders.


Returns – We will not accept any returns.


See our Product Documents page for technical documents and product information for your existing EvoCharge EV charging station or cable management system.

Other inquiries? Please contact by October 31, 2025.

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