Consumer/Home Charger FAQ’s
Model Names – EVSE, iEVSE, Home, Home 50
Yes, the charger will still charge your vehicle.
The app will continue to function through October 2025.
We are working on providing other options and will post updates as we have them.
If you have not submitted your rebate yet, contact the rebate or incentive provider directly.
If you recently placed an order on our website, but the charger has not shipped, you will be contacted to decide if you still want the charger.
Commercial Account FAQ’s
Model Names – EVSE, iEVSE, iEVSE 32, iEVSE 40, EVC50, EVSE 50, Max 80, DC Fast Chargers, Accessories
Yes, the charger will still charge an EV.
Yes, but if not migrated to the Epic Charging network, the access control features will no longer work after October 31, 2025.
The EvoCharge network will be supported through October 31, 2025. EvoCharge has entered into an agreement with Epic Charging to transition customers to their network. Contact Epic Charging at support@epiccharging.com to complete your migration.
The EvoCharge Network will be supported through October 31, 2025. EvoCharge hardware will still be capable of connecting to other OCPP capable networks. Please contact the network provider of your choice to confirm compatibility.
Yes, those chargers will continue to be supported by those networks.
If you have placed an order that has not shipped, the order will be cancelled.
If you purchased an extended warranty, we will not be able to refund it.
Miscellaneous FAQs
If you have not submitted your rebate yet, contact the rebate or incentive provider directly.